RemitRight does not run a shared payment defaulter database
This page used to advertise a shared lookup of customers reported for non-payment. That feature is not available. There is no cross-business search or public reporting list. Each business's customer records stay private to that business.
Why we are not publishing one
A shared list of people who allegedly did not pay is a list of personal information about identifiable individuals. In Canada that puts it under PIPEDA, or the equivalent provincial private-sector privacy law in Quebec, British Columbia and Alberta. Publishing it carries real obligations: telling people they are on it, letting them see and correct what is recorded, and defending the accuracy of every entry.
It is also easy to get wrong in a way that hurts someone. A disputed invoice, a warranty argument, a bill paid to a different branch, or a name shared with somebody else all look identical to "did not pay" in a database. We are not willing to run one until entries can be verified, disputed and removed properly, and we will not pretend otherwise in the meantime.
What actually protects you before the job
Take a deposit
A deposit that covers your parts and materials means an unpaid balance costs you labour rather than cash you have already spent. It is the single control you hold entirely on your own side.
Put the terms in writing first
Agree the amount, the due date, and what happens if it is late before the work starts, and get it acknowledged in writing. A text message thread counts. Arguments about the bill are much harder to have when the terms were never stated.
Invoice the day you finish
The invoice that goes out a week later is competing with everything else that landed in that week. Bill while the work is still fresh in the customer's mind.
Follow up early, not at ninety days
A polite message a few days after the due date is a reminder. The same message three months later is a confrontation, and by then the customer has usually spent the money.
What RemitRight actually does
RemitRight handles the follow-up on an invoice that is already overdue. You add the invoice and the customer's mobile number, and the AI texts them: it asks for the balance, answers questions about the bill, and offers to split it if paying in full is what is holding things up. Replying STOP ends the messages.
RemitRight charges no business subscription or collection commission. If the customer pays in full, RemitRight earns nothing. If they choose to split the balance instead, a convenience fee is added to what the customer pays:
- •3 automatic monthly payments: 3% added to the customer's total
- •5 automatic monthly payments: 5% added to the customer's total
RemitRight does not take a collection commission. Successful card payments flow to your connected account; there is no card to put on file to sign up.
No credit card, ever