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Ontario vs BC vs Alberta Collection Laws

Complete provincial comparison for contractors and small businesses

Ontario

Contact Hours

Monday-Saturday: 7 AM - 9 PM
Sunday/Holidays: 1 PM - 5 PM

Small Claims Limit

$35,000

Governing Law

Collection and Debt Settlement Services Act

Key Requirements

  • Must identify yourself
  • Cease contact if requested in writing
  • Cannot contact employer
  • Must provide opt-out option for SMS

British Columbia

Contact Hours

Monday-Saturday: 7 AM - 9 PM
No Sunday/Holiday contact

Small Claims Limit

$35,000

Governing Law

Business Practices and Consumer Protection Act

Key Requirements

  • Cannot call on Sundays
  • Maximum 3 calls per week
  • Must stop if payment plan agreed
  • Specific post-dated cheque rules

Alberta

Contact Hours

Monday-Saturday: 9 AM - 9 PM
No Sunday/Holiday contact

Small Claims Limit

$50,000 (highest in Canada)

Governing Law

Fair Trading Act

Key Requirements

  • Stricter contact restrictions
  • Cannot contact Sundays/holidays
  • Must provide written notice first
  • Cannot threaten legal action unless intended

GST/HST Collection Across Provinces

Ontario

HST: 13% (Federal + Provincial combined)

British Columbia

GST: 5% + PST: 7% = 12% total (separate taxes)

Alberta

GST: 5% only (no provincial sales tax)

What This Means for Your Business

If You Operate in Multiple Provinces

You must follow the MOST RESTRICTIVE rules to stay compliant everywhere:

  • Use Alberta's contact hours (9 AM - 9 PM) for all provinces
  • Never contact on Sundays or holidays
  • Always include SMS opt-out options
  • Limit calls to 3 per week maximum

How RemitRight Handles This Automatically

✓Automatically detects customer province from phone number
✓Only sends SMS during legal hours for that province
✓Includes mandatory opt-out language in every message
✓Automatically stops contact when customer opts out
✓Limits contact frequency to provincial requirements

Stay Compliant Across All Provinces

Let RemitRight handle provincial compliance automatically